Service 01
ASIN Compliance
Investigation
Suspect a competitor is selling a non-compliant product?
We investigate the ASIN, review the product and listing, document supported compliance concerns, and prepare an evidence-based case for Amazon where appropriate.
Investigation Overview
ASIN
B0XXXXXXXX
Marketplace
Amazon Germany
Status
Investigation in ProgressWhat You Get
A Lower-Risk Way to Start.
The remaining reporting fee applies only when a supported report is filed.
€99Documentation-Only FeeSell More on Amazon
Removing non-compliant listings can improve visibility, restore fair competition, and support stronger organic sales over time.
Reduce Advertising Spend
When non-compliant products no longer occupy valuable advertising space, prominent placements can become less expensive.
Pay Only If a Report Is Filed
If you decide not to proceed after documentation, you pay only the €99 documentation fee instead of the full investigation and reporting fee.
Proof Metrics
Evidence-backed outcomes you can measure.
Our investigation process is built around documented evidence, clear case preparation, and measurable outcomes across supported Amazon cases.
Based on Complymerce internal case records. Outcomes vary by case and Amazon review.
What We Investigate
From listing claims to the physical product.
Product & Packaging
- Product labeling
- Packaging information
- Safety markings
- Required warnings
- Certification markings
- Manufacturer/importer information
- Product documentation
Amazon Listing
- Product title
- Images
- Claims
- Product description
- Variations
- Category-specific information
Compliance Requirements
- Applicable product requirements
- Marketplace requirements
- Regulatory documentation
- Supported product-safety concerns
Evidence
- Product photographs
- Packaging photographs
- Listing captures
- Documentation
- Relevant observations
The exact investigation scope depends on the product category, marketplace, and suspected issue.
How an Investigation Runs
From ASIN to documented case.
A clear step-by-step process for reviewing, documenting, and preparing supported compliance concerns.
Submit
Send us the ASIN and marketplace.
Investigate
We obtain and review the product where required.
Document
Evidence and supported concerns are recorded.
Report
Where the evidence supports the case, it is prepared and submitted through the appropriate Amazon process.
Follow Up
We monitor the case and follow up where justified.
Submit
Send us the ASIN and marketplace.
Investigate
We obtain and review the product where required.
Document
Evidence and supported concerns are recorded.
Report
Where the evidence supports the case, it is prepared and submitted through the appropriate Amazon process.
Follow Up
We monitor the case and follow up where justified.
Product Coverage
Built for compliance issues across Amazon categories.
We support investigations across Amazon product categories, particularly where product documentation, labeling, safety, or regulatory requirements are significant.
Not sure whether your product category is suitable?
Submit the ASIN and we’ll review it.
Marketplace Coverage
Investigations across major Amazon regions.
Europe
EU Amazon marketplaces
United Kingdom
United States
MENA
Middle East & North Africa
Marketplace-specific investigation. One compliance process.
Pricing
Find the right package for your case.
Documentation-only fee if you decide not to proceed after the investigation stage.
- Evidence-based investigation
- Compliance Assessment
- Documentation and reporting
- Amazon process guidance
Product purchase costs, shipping where applicable, and VAT are additional unless stated otherwise.
What Happens to the Product?
We handle the product responsibly.
Ordered
A representative product is purchased where necessary.
Held During Investigation
The product and packaging are retained while the case is active.
After Completion
Depending on the arrangement, the product may be forwarded or disposed of.
One representative variant per parent ASIN is generally sufficient, although certain categories such as food or supplements may require additional variants.
Frequently Asked Questions
Answers to common questions.
Complymerce manages the submission in its own name and does not identify the client as the reporting party, the original requester stays anonymous.
Most investigations are completed within approximately two weeks from ASIN submission, depending on product availability and complexity.
No. We only prepare and submit a report where the evidence supports a finding. If the investigation doesn't identify a supported issue, we'll tell you and no report is filed.
You've paid only the €99 documentation fee, and no further reporting fee applies. We'll share what was reviewed and why it didn't meet the threshold for a report.
We support most Amazon product categories. If you're unsure whether yours is suitable, submit the ASIN and we'll review it before proceeding.
No. Amazon determines the final outcome of every report we submit. We prepare evidence-based, supported cases, but the decision and any resulting action rest with Amazon.
Ready to Start?
Have an ASIN you want investigated?
Send us the listing and we’ll review the initial details.
Have a general compliance issue instead? Get Compliance Support →